Meet Carlos Hernandez
Access GE Growth Leader# of years with GE: 17 Total years of experience: 17 Top 5 expertise areas: Lean Six Sigma, Project Management, Change Management Acquisition Integration, Financial Planning and Analysis.
Carlos Hernandez is a Customer Growth Leader at GE Capital, Americas. He leads Customer Loyalty engagements helping GE Capital strategic clients and prospects address challenges and advance initiatives related to operational effectiveness, growth and innovation, leadership development and general business and finance best practices.
Carlos joined GE in 1997. He started his career in the Financial Management Program. After graduation, Carlos held multiple finance roles in GE Energy where he focused on financial planning & analysis, controllership, budgeting, forecasting, foreign exchange management and other related tasks.
In 2002, Carlos joined GE Capital, HFS Vendor where he was responsible for developing and executing a business-wide Quality deployment plan focused on process improvement, profitability and customer impact. In that role, Carlos led multiple cross-functional Lean Six Sigma projects helping to decrease ITO and OTR cycle time, increase Net Promoter Score and drive finance penetration with vendors. A few years later, Carlos was named Integration Leader and was responsible for leading the integration of HPSC, Inc. and GE HFS Vendor forming a combined $1.0B organization.
Prior to his current role, Carlos joined the Commercial organization within GE HFS Vendor and was responsible for relationship management, origination, and execution of equipment financing deals for healthcare providers within an assigned territory.
Carlos is a certified Lean Six Sigma Master Black Belt, a graduate of GE’s Financial Management Program, and has completed several courses at Crotonville, GE’s leadership development facility. He is a graduate of the University of Massachusetts - Amherst where he earned a B.S. in Business Management and a B.S. in Hotel, Restaurant and Travel Administration. Carlos is fluent in English and Spanish.